About Me
Hi there. I’m Shannon. Nice to meet you! I live in Richmond, Virginia with my husband (Matt), our two kids (Jayden and Ryland), and our dogs (Ginger Snap and Sundae).
I’ve worked at the intersection of words, strategy, design, and people for more than 10 years. Currently, I work as a Senior Manager of Content Design at Capital One. In the past, I’ve had jobs as a web copywriter, SEO specialist, content marketer, instructional designer, and UX manager. At the heart of my work, no matter the role or title, I love to deeply connect with people, learn how I can help them, and solve problems through the lens of communication.
Outside of work and family movie nights, I run RVA Content Strategy, hosting workshops and meetups for UX writers, content strategists, content designers, and friends of content.
Fun facts
- I’m a dual citizen of Australia and the United States. Milo, Vegemite, and Solo are staples in my pantry.
- Häagen-Dazs coffee ice cream is the best coffee ice cream.
- Leopard print is my favorite neutral.
- I’m Team Oxford comma.